Forensic Investigation, Analytics and Litigation Support Services

We deliver investigation support services to companies, financial institutions, government agencies, receivers and litigation attorneys.

For sophisticated clients that know what services they need, we offer fixed range services to support their litigation. This approach helps clients manage costs; and allows them to focus their energies where they will be the most effective.

Our fixed range services include:

  • Location of individuals
  • Asset research and asset tracing

When the requirements are unique, we provide customized investigation solutions to meet our client’s needs.

Our customized services include:

  • Litigation support for complex commercial matters
  • Open Source Intelligence Gathering (OSINT), a type of cyber investigation
  • Digital forensics
  • Forensic auditing, fraud analytics and forensic investigation services
  • Intellectual property rights infringement (brand protection) investigations
  • Corporate investigations
  • Administrative reviews, employee/internal investigations
  • Investigation into assets in family law matters
  • Lender and investor frauds
  • Breaches of employment contracts or employee codes of conduct
  • Private information and data leaks
  • General background inquiries

We serve both the public and private sectors. In addition to being a licensed private investigation agency with expertise in economic wrongdoing and information related crime, we leverage a network of professionals to meet the diverse requirements of our clients. Please contact us to discuss your requirements.

All services are offered locally and internationally. If you are a client living outside of Canada and require services within this country, please contact us to learn more about how we can work with you.

We’ve also published a list of Frequently Asked Questions to help answer some of the most common questions we encounter.

Learn more about how we work with the Federal Public Service.

Client Success

Investigation of a Ponzi Scheme

In 2012 we were retained by a Court Appointed Inspector, who later became the Receiver and Trustee involved in the matter, to assist with the investigation of a scheme that stole almost approximately $4 million from investors in a real-estate investment fraud in Ottawa.

The mandate of the Court Appointed Inspector, who was appointed under provisions of the Canada Business Corporations Act and the Ontario Business Corporations Act was initially to determine what happened with the investor’s funds and to determine if the real-estate projects their money was supposed to be used for were viable. Ultimately the Inspector determined that the money had been largely removed to the United States and the projects had very little likelihood of moving forward.

Our role was to assist the Inspector in conducting their fact finding activities, including review of documents and records, e-discovery & email reviews, preparation for and conducting examination of witnesses, funds tracing and reporting. The case was highly complex and we used traditional investigative techniques, combined with analytical and e-discovery tools to tie different pieces of information together. Once the Inspector’s mandate was concluded they were appointed as Receiver and Trustee and we continued to support them in tracing the funds to their ultimate disposition.

Government Employee’s Questionable Side Hustle

When an employee is allegedly engaged in a conflict of interest, it’s important to get to the bottom of it. And when the employer is a federal government department, it’s all the more important. In 2017, KeyNorth was contracted to take on investigations and analytics for one such federal government body.

The employee was alleged to have misappropriated assets by conducting a business on the side. A review for cause was required in order to determine whether this person was entitled to retain their security clearance – something that was inperative for them to continue in their government position.

The investigation involved collection of information through internal and external sources at the department, court records, financial statements (including credit cards), online sources, employee interviews, and thourough analysis of telephone, web log and email records.

We then were able to provide the client with a detailed report, as well as a a number of in-person debriefs.  This led to our client making an informed decision about revoking the employee’s security clearance.

Counterfeit Key-Codes

The lifeblood of most organizations is their intellectual property. This is especially the case in the information technology space.

A large telecom company asked us to help with an investigation into a US based company that was selling key-codes that they weren’t supposed to have access to. The key-codes could turn on multiple features in the client’s hardware. The client typically charges thousands of dollars for the key-codes, but the infringers were charging $25 – $50 for access to the same features.

Research and investigation led us to what the infringers were doing, followed by an order from the court, which allowed a search and seizure of their premises.

We reviewed over 80,000 emails and several thousand accounting documents, we were able to establish how the company obtained the key-codes, who its customers were and how much it had sold. The matter was settled out of court and the client was able to recoup several hundred thousand dollars.

More importantly, this case deterred this type of activity within the grey and black market.

Employee Misconduct

KeyNorth was asked by a government department to conduct an independent examination of information of one of its employee’s suspicious activities. The employee had violated a number of policies and the Values and Ethics Code of the Public Service.

We looked over telephone records, fire-wall logs and his corporate email account. We also looked into different activities outside the Department, which supported the allegations. The results of this analysis were provided to the Departmental Security Officer and to management.

An opportunity to respond to the allegations was given to the employee, although he was eventually terminated.

In more recent, similar case we worked with the organization’s corporate security team to determine if an employee had released sensitive information about the department to other individuals. We determined that he had. He subsequently resigned from his position.

Corruption in a Small Community

A government client received a complaint about the misuse of funding in a remote community. The government department’s funding agreements were reviewed and the leadership of the community was interviewed. This quickly expanded to become an investigation into irregularities of various programs.

It was clear that previous leadership of the community used the government funds for personal use. Purchasing vehicles, travelling and providing favouritism to family members. The community was impoverished and funds could have been used for the benefit all citizens, rather than a select few.

Our investigation ended and a complaint was made to the police who continued to investigate. The community is now much better managed and people are benefiting from an honest and competent leadership.

Fraud Facts

According to the 2016 Report to the Nations on Occupational Fraud and Abuse produced by the Association of Certified Fraud Examiners, the median loss for all cases in their study was $150,000, with 23.2% of cases causing losses of $1 million or more.

The International Chamber of Commerce estimates that the trade in counterfeits is worth an estimated $600 billion a year.

Transparency International has found that corruption can add as much as 50% to the cost of a publicly funded project.